Associate Creative Director, Experience Design at EY
Upgraded Accessibility to WCAG 2.0 for Robo-Advisor Product
Tasked to improve accessibility from a design standpoint to WCAG 2.0 standards of the digital product "Access Investing" for mobile web, desktop web, and the native mobile app experiences for the Wealth Management firm's premier robo-advisor platform.
Client
Fortune 500 Financial Services Firm - Wealth Management
Timeframe
January–December 2019
Team
Kristine Sanchez — Senior Experience Designer;
Katie Banks — VP Product Design Lead; Michael Saccone — Product Owner;
Nrupen Jajal and Ed Huang — Development Leads; Freedom Scientific — Accessibility Partner
About the Project
I collaborated with product managers, developers, and accessibility specialists from Freedom Scientific to analyze user stories and identify areas in need of accessibility improvements within the Access Investing platform. Through design revisions addressing color contrast, navigation, labeling, and error states, I prioritized key changes in collaboration with stakeholders. This resulted in Access Investing becoming the first WCAG 2.0 compliant product in the Wealth Management suite, enhancing the user experience for all, including those with disabilities.
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